Privacy Policy

STSAGRIC, LLC is committed to protecting your privacy and complying with data protection regulations worldwide.

GDPR Compliant CCPA/CPRA Ready LGPD Compliant PIPEDA Compliant

Last Updated: December 1, 2023

Effective Date: December 1, 2023

1. Data Controller Information

STSAGRIC, LLC is the data controller responsible for your personal data.

Address: 990 Biscayne Blvd., Ste. 501-16, Miami, FL 33132, USA

Email: privacy@stsagric.com

Data Protection Officer: Available at the above email for EU GDPR inquiries.

2. What Data We Collect

We collect the following categories of personal data:

  • Contact Information: Name, email address, phone number, company name
  • Business Information: Company type, industry sector, business needs
  • Communication Data: Messages you send through our contact forms
  • Technical Data: IP address, browser type, device information, cookies
  • Usage Data: Pages visited, time spent, navigation patterns
  • Marketing Preferences: Your preferences for receiving marketing communications

3. How We Use Your Data

We use your personal data for the following purposes:

  • To respond to your inquiries and provide requested services
  • To send you marketing communications (with your consent)
  • To improve our website and services
  • To comply with legal obligations
  • To protect our legal rights and prevent fraud
  • To analyze website usage and optimize user experience

5. Data Sharing and Transfers

We may share your data with:

  • Service Providers: Email service providers, hosting companies, analytics providers
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or sale of assets

All third parties are contractually obligated to protect your data and only process it for specified purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption of data in transit (SSL/TLS)
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Employee training on data protection
  • Secure data storage with reputable providers

7. Data Retention

We retain your personal data only for as long as necessary:

  • Contact Form Submissions: 3 years from last contact
  • Marketing Communications: Until you unsubscribe
  • Analytics Data: 26 months maximum
  • Legal Obligations: As required by applicable law

8. Your Data Protection Rights

GDPR Rights (EU/UK Residents):

  • Right to Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request restriction of processing
  • Right to Data Portability: Request transfer of your data
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time

CCPA/CPRA Rights (California Residents):

  • Right to Know: Know what personal information is collected
  • Right to Delete: Request deletion of personal information
  • Right to Correct: Request correction of inaccurate information
  • Right to Opt-Out: Opt-out of sale or sharing of personal information
  • Right to Limit: Limit use of sensitive personal information
  • Right to Non-Discrimination: Not receive discriminatory treatment

To exercise your rights, contact us at privacy@stsagric.com.

9. International Data Transfers

As a US-based company, we may transfer your data outside your country of residence. We ensure adequate protection through:

  • EU Standard Contractual Clauses (SCCs) for EU/UK data transfers
  • Adequacy decisions where applicable
  • Data processing agreements with all international partners

10. Cookies and Tracking

We use cookies and similar technologies. For detailed information, please see our Cookie Policy.

You can manage your cookie preferences through our cookie consent banner.

11. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from children under 16. If you believe we have collected data from a child, please contact us immediately.

12. Policy Changes

We may update this policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the effective date.

13. Contact Information

For privacy-related inquiries:

Email: privacy@stsagric.com

Address: STSAGRIC, LLC, 990 Biscayne Blvd., Ste. 501-16, Miami, FL 33132

EU Representative (if required): Contact details available upon request

Regulatory Complaints

You have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your habitual residence, place of work, or place of the alleged infringement.